Refund Policy

Return:

We trust you and respect your decision. The cancellation and return policies is in place to offer maximum convenience to the customers. We know there might be a situation to cancel your order. You can call or whatsapp us at +91 9629600642

Here is the refund breakup detail:

CategoryLineRefund %
Cancellation Stage IOrder Made & Didn't Pack99%
Cancellation Stage IIOrder Made & We packed99%
Cancellation Stage IIIOrder Made & We have put the parcel on transportation80%
Cancellation Stage IVOrder Made & Parcel reached your city70%
Returning Type IReceived your parcel in a damaged condition10%
Returning Type IIReceived your parcel with mismatching quantity of crackers100% on missing items
Returning Type IIIReceived your parcel and the crackers are not in good quality90%
  • Returning of the crackers under anytype needs an image and video proof to be sent to +91 9629600642 through whatsapp.

  • On all the categories of "returning", you are required to send back the parcel to our Vaniyambadi address at your own cost to get refunded.

  • For the cancellation and/or returning of order, the refund will be credited in your account with 14 working days. After the diwali celebration is over.

  • We request you not to accept any parcel in a damaged condition. We are working hard to make our transportation system to deliver every order in a good condition.

  • All our packages are water, scratch proof & sanitized.

  • We are not responsible for any address or phone number mistake at your end. We try to deliver your parcel with two attempts, and if you are not reachable in both attempts, the parcel will be sent back to Krishnagiri and no refund will be processed.